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Agreement between User and rsilvaholdings.com
Welcome to rsilvaholdings.com. The rsilvaholdings.com website (the "Site") is comprised of
various web pages operated by R SILVA HOLDINGS ("RS HOLDINGS"). rsilvaholdings.com
is offered to you conditioned on your acceptance without modification of the terms, conditions,
and notices contained herein (the "Terms"). Your use of rsilvaholdings.com constitutes your
agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your
reference.
rsilvaholdings.com is an E-Commerce Site.
The ultimate purpose of our site is to provide customers with an array of services unobtainable by
any other company or site. Our site will give them the experience that has never been experienced, as well as quality. RSH subsidiaries specialize in aviation, agriculture, residential services, defense, emergency services and logistics.
Electronic Communications
Visiting rsilvaholdings.com or sending emails to RS HOLDINGS constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically,
via email and on the Site, satisfy any legal requirement that such communications be in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer, and you agree to accept responsibility for
all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that RS HOLDINGS is not responsible for third party access to your account that results from theft or misappropriation of
your account. RS HOLDINGS and its associates reserve the right to refuse or cancel service,
terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
RS HOLDINGS does not knowingly collect, either online or offline, personal information from
persons under the age of thirteen. If you are under 18, you may use rsilvaholdings.com only with
permission of a parent or guardian.
Links to Third Party Sites/Third Party Services
rsilvaholdings.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of RS HOLDINGS and RS HOLDINGS is not responsible for the contents of
any Linked Site, including without limitation any link contained in a Linked Site, or any changes or
updates to a Linked Site. RS HOLDINGS is providing these links to you only as a convenience,
and the inclusion of any link does not imply endorsement by RS HOLDINGS of the site or any association with its operators.
Certain services made available via rsilvaholdings.com are delivered by third party sites and
organizations. By using any product, service or functionality originating from the rsilvaholdings.com domain, you hereby acknowledge and consent that RS HOLDINGS may share such information and data with any third party with whom RS HOLDINGS has a contractual relationship to provide the requested product, service or functionality on behalf of rsilvaholdings.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use rsilvaholdings.com strictly in accordance with these terms of use. As a condition of your use of the
Site, you warrant to RS HOLDINGS that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage,
disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the
compilation thereof, and any software used on the Site, is the property of RS HOLDINGS or its
suppliers and protected by copyright and other laws that protect intellectual property and
proprietary rights. You agree to observe and abide by all copyright and other proprietary notices,
legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site.
RS HOLDINGS content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for
your personal use, and will make no other use of the content without the express written permission of RS HOLDINGS and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied,
to the intellectual property of RS HOLDINGS or our licensors except as expressly authorized by
these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities,
personal web pages, calendars, and/or other message or communication facilities designed to
enable you to communicate with the public at large or with a group (collectively, "Communication
Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service,
you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as
rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
RS HOLDINGS has no obligation to monitor the Communication Services. However, RS
HOLDINGS reserves the right to review materials posted to a Communication Service and to
remove any materials in its sole discretion. RS HOLDINGS reserves the right to terminate your
access to any or all of the Communication Services at any time without notice for any reason whatsoever.
RS HOLDINGS reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or
to remove any information or materials, in whole or in part, in RS HOLDINGS's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your
children in any Communication Service. RS HOLDINGS does not control or endorse the content,
messages or information found in any Communication Service and, therefore, RS HOLDINGS
specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized RS HOLDINGS spokespersons, and their views do not necessarily reflect those of RS HOLDINGS.
Materials uploaded to a Communication Service may be subject to posted limitations on usage,
reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to rsilvaholdings.com or Posted on Any RS HOLDINGS Web Page
RS HOLDINGS does not claim ownership of the materials you provide to rsilvaholdings.com (including feedback and suggestions) or post, upload, input or submit to any RS HOLDINGS Site
or our associated services (collectively "Submissions"). However, by posting, uploading, inputting,
providing or submitting your Submission you are granting RS HOLDINGS, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the
operation of their Internet businesses including, without limitation, the rights to: copy, distribute,
transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. RS
HOLDINGS is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in RS HOLDINGS's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and
represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your RS HOLDINGS account to third party accounts. By connecting.
your RS HOLDINGS account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with
your privacy settings on those third-party sites). If you do not want information about you to be
shared in this manner, do not use this feature.
International Users
The Service is controlled, operated and administered by RS HOLDINGS from our offices within
the USA. If you access the Service from a location outside the USA, you are responsible for
compliance with all local laws. You agree that you will not use the RS HOLDINGS Content
accessed through rsilvaholdings.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless RS HOLDINGS, its officers, directors,
employees, agents and third parties, for any losses, costs, liabilities and expenses (including
reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or
services, any user postings made by you, your violation of any terms of this Agreement or your
violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. RS HOLDINGS reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with RS HOLDINGS in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or
concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or
otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE
THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S
INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH
AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE
OTHER. Further, unless both you and RS HOLDINGS agree otherwise, the arbitrator may not
consolidate more than one person's claims, and may not otherwise preside over any form of a
representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR
AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR
TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE
INFORMATION HEREIN. R SILVA HOLDINGS AND/OR ITS SUPPLIERS MAY MAKE
IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
R SILVA HOLDINGS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS
ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND
ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND
RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH
INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS
ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. R
SILVA HOLDINGS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL R SILVA HOLDINGS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF R SILVA HOLDINGS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF
THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
RS HOLDINGS reserves the right, in its sole discretion, to terminate your access to the Site and
the related services or any portion thereof at any time, without notice. To the maximum extent
permitted by law, this agreement is governed by the laws of the State of Indiana and you hereby
consent to the exclusive jurisdiction and venue of courts in Indiana in all disputes arising out of or
relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give
effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between
you and RS HOLDINGS as a result of this agreement or use of the Site. RS HOLDINGS's
performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of RS HOLDINGS's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by RS HOLDINGS with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and RS HOLDINGS with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and RS
HOLDINGS with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or
relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
RS HOLDINGS reserves the right, in its sole discretion, to change the Terms under which
rsilvaholdings.com is offered. The most current version of the Terms will supersede all previous
versions. RS HOLDINGS encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
RS HOLDINGS welcomes your questions or comments regarding the Terms:
R SILVA HOLDINGS
9101 Redford Ct
Indianapolis, Indiana 46260
Email Address:
customerservicesm@rsilvaholdings.com
Telephone number:
3176957202
Effective as of June 01, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with original packaging and labels attached.
RETURN PROCESS
To return an item, please email customer service at socialmedia@rsilvaholdings.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail to the follow address:
R SILVA HOLDINGS
Attn: Returns
RMA#
9101 Redford Ct
Indianapolis, IN 46260
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) to seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
· Produce
· Compote
· Specialty-blend tea packages
· Custom soil blends
· Home cleaning requests
· Lawn care services
· Automotive services packages
· Pool cleaning requests
· Clearance-prices items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
· A 35% restocking fee will be charged for all returns in excess of $40.
· Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our policy, please contact us at:
3176957202
customerservicesm@rsilvaholdings.com
Last updated March 01,2024
R SILVA HOLDINGS
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